COMMUNITY INFORMATION

Is a Photo ID required to tour an apartment?

Yes, at least one prospect in the group over age 18 must provide a government issued photo identification prior to viewing an apartment.

How much is the application fee? (non-refundable)

The application fee is $90 per applicant 18 years and older.

How much is the administration fee? (non-refundable)

The administration fee is $200 per apartment home.

How much is the pet fee and pet rent? (non-refundable)

$300-$400 Pet Fee (per pet)

$30-$40 Monthly Pet Rent (per pet)

There is no charge for ($0) for an Assistance Animal Accommodations Request.

Prices above are based on FIDO score results.

All pets must complete a pet application through Pet Screening.

Can I pay my rent online?

Yes, you can do several tasks through your resident portal. Some of these tasks include making payments, submitting work order requests, and looking up your leasing documents.

What are your income requirements?

A minimum gross monthly income of 2 ½ times the monthly rent is required. Documentation must be provided to verify all forms of income stated on the rental application

Do you require renters insurance?

Yes, a customized link will be sent at the approval of your application. We offer the convenience of including the cost of renters insurance with your monthly rent or you can provide your own 3rd party policy. Requirements are detailed in the link you will receive after your application is approved.

How are emergency repairs taken care of?

• We offer 24/7 emergency maintenance service. Call our office number at 336-884-5935 and select 2, it will prompt for after hour emergencies. After hours emergencies include:

  • Fire. Call 911 First.

  • Electrical or gas failure of any nature.

  • Any water leak or sewage backup.

  • No heat or air conditioning (for safety reasons, we cannot work on outside units after dark or during inclement weather).

  • Refrigerator not working.

  • Range/Oven not working properly (weekends only).

  • No hot or cold water.

  • Toilet stopped up - if apartment has just one.

  • Overflowing Commode where there may be property damage.

  • Malfunctioning exterior door hardware or window if on 1st floor.

  • Smoke detector batteries will be changed up until 7 pm.

  • Severe weather that causes damages to doors, locks or windows, etc.

    
    

Do you have a Preferred Employers Program?

Yes, we offer exclusive savings to applicants who work for select area employers.  Click here for the list of current participating companies.